Frequently
Asked Questions
|
Glossary of Terms |
If you can't find the answer to your questions below contact us. Domain
Name Questions What
is a “domain name”? A domain name is a user friendly label used
to identify your website, for example DPW Enterprises.com. It
usually describes
some aspect of your site and is easier for your visitors to
remember than your web address, also known as your IP address.
You must select
a unique domain name and register it with an accredited domain name registrar
for visitors to access your site on the Internet. DPW Enterprises can
register
your domain name for you.
[return to domain name questions] [main index] What should I consider when choosing a domain name? Your domain name represents your
business, therefore, you should make sure that the name you
choose is easy to remember, descriptive and instills
confidence, particularly
if you plan on selling goods and services on your site.
Your domain name can be up to 67 characters long and can include any combination of letters, numbers and dashes (although it cannot start or end with a dash). A domain name must end with a domain extension, such as .net, .com, .org or .edu. The letters “www” at the beginning of a name are not considered part of the domain name. [return to domain name questions] [main index] What kind of domain name extensions can I use? Can I use international domains such as .tr, .ch, .ca, .us or .au?
You can use common domain extensions such as
.com, Net and .org as well as international domain extensions
such as .tr, .ch, .us and .au. DPW Enterprises can provide
hosting for any of these domain types.
DPW Enterprises can register domains with .com, .net, .org,
.biz, .info, .name,
.us, .dk, .fr,
.bz, .se, .at,
.nu, .org.uk, .ch,
.ws, .de, .be,
.cc, .it, .no,
.co.uk, .sr, .me.uk,
.de, .nl, .tv,
.ca, .md and the following 3rd level domains .us.com, .eu.com, .br.com, .cn.com,
.de.com, .gb.com, .hu.com, .no.com,
.qc.com, .ru.com, .sa.com, .se.com,
.uk.com, .uk.net, .uy.com, .za.com. If you want other country domains, please
contact the registrar from that country.
[return to domain name questions] [main index] I picked out a domain name. How can I find out if it is available? You can quickly check to see if a domain name
is available at www.dpwenterprises.com.
Type the domain name you are interested in and then click the "Check
this Domain" button.
DPW Enterprises will search to see if that name is currently
available. If the domain name
is
already registered, you may want to try variations of the name. [return to domain name questions] [main index] The domain name I want isn't available. Is there anything I can do? Once a domain name is registered, it belongs
to the person or company that registered it. If you are really
interested in having a domain name that is already registered
to someone else, you can contact the owner of the domain name
to find out if the name is for sale or you can wait for the
registration to expire.
[return to domain name questions] [main index] Can I have more than one domain name? Can they both point to the same website? You can have as many domain names as you
like. You can have each domain name point to a different
site, or
you can have multiple domain names point to the same website
(but not to different pages within the same website). Many
companies register several domain names and have them all point
to the same central website. This is known as a “domain
alias.”
Registering multiple domain names for the same site not only brings the largest draw to your site but it also can prevent competitors from poaching your potential customers. When picking multiple domain names—or aliases—for the same site, consider variations of your name such as common misspellings as well as both singular and plural versions of the name. [return to domain name questions] [main index] I've found my domain name. How do I register it? Once you have decided on a domain name and
have checked that it is available, you will need to register
it. DPW Enterprises can register your domain name for you. See How
do I register my domain name.
[return to domain name questions] [main index] I want to reserve my name, but I'm not ready to publish my site yet. What are my options? You have a number of different options.
If you think you may want to get your site up and running
in the
near future, you can go ahead and register your name.If you
think it may be a while before you are ready to publish your
site, or if you want to reserve your name "just
in case," just register it. This is sometimes
referred to as "parking" your domain. If you decide you
want to go ahead and publish a website later, just purchase
a hosting plan.
[return to domain name questions] [main index] How do I register my domain name? Once you have decided on a domain name, check
again to be sure it's available here DPW Enterprises's
website, then click on the "Register Domains" button
on the bottom right part of the results age.
[return to domain name questions] [main index] ICANN, the international governing body for domain names, requires every Registrar to maintain a publicly accessible "WHOIS" database displaying all contact information for all domain names registered. [return to domain name questions] [main index] Who owns the domain name if I register it through you? You do. Your name will appear in the whois record as the owner. How do I add a second Domain Name to my mini-site hosting account? You can add a new domain name to your mini-site hosting account by contacting us and giving us the necessary information so we can set it up. The first five can be added at no extra charge. After that, there is a small monthly fee per domain name. Currently is is $3/month. The costs for registering your domain vary depending upon your the domain name extension. Domains start at $14.95 per year for the more common extensions (.com, .net, .org, .biz, .info, .us, .name) up to $250 for .sr although most other domain extensions are less than $50. [return to domain name questions] [main index] I already have a registered domain name. How do I transfer it to DPW Enterprises? If you want to transfer your registration from your current registrar to DPW Enterprises, you can request that DPW Enterprises transfer your domain name for you by clicking here. If you are leaving your registration with your current registrar but want to move your domain to DPW Enterprises and use our web hosting services, you will need to change your current name server information to DPW Enterprises's information. You can log on to your registrar's systems and transfer the domain name yourself using the user name and password they assigned you. All you have to do is change the name servers to: NS1.REFHOST.NET [return to domain name questions] [main index] I don’t remember who my registrar is. What can I do? Use DPW Enterprises's domain name search tool available at DPW Enterprises. Enter your domain name and search for the registrar. [return to domain name questions] [main index] How long will it take to transfer my domain name to DPW Enterprises? Typically the transfer should be completed
within about 48 to 72 hours. You may want to check with your
registrar to see exactly how long it should take to complete
the transfer.
[return to domain name questions] [main index] How long will it take for my domain to be active? There may be a brief delay between the time
your domain name registration or transfer is completed and
the time when your domain is active and can be accessed by
everyone over the Internet. This is due to the propagation process.
[return to domain name questions] [main index]
When visitors type your domain name into their Web browsers,
their request is referred to a name server that indicates
the physical location (the IP address) of your domain on
the Internet. When your site location changes to a new IP
address, or when you deploy a new site with a new domain
name, name servers around the world must be notified of the
change. This process of notification is referred to as propagation.
Propagation typically takes 48 to 72 hours. During this time, if you are transferring your domain, some name servers will still refer to your site’s old location while name servers that have already been notified of the change will refer to the new location. As a result, visitors accessing your site may be directed to either the old or new location, depending upon which name server they connect to. If some visitors are still being directed to your old site location after 72 hours have elapsed, you should contact your previous Internet Presence Provider and request that they update their DNS and delete your domain from their servers. Once this has been done, and this change has been completely propagated, the transfer to your new location will be complete. If your site is new, your site may not be recognized by all name servers until the propagation period has completed. How can I avoid downtime while I wait for the new information to propagate throughout the Internet? While waiting for the new name server
information to propagate throughout the Internet, we recommend
maintaining
your site at your current host to avoid down time for your
site.
[return to domain name questions] [main index] My site is not showing up when I type in my domain name. What’s wrong? If you have recently set up your account,
this probably means that your domain name has not been
propagated
to all of the possible domain name servers. If after 72 hours
the domain name still does not resolve correctly, contact
DPW Enterprises support at tech-support@DPW Enterprises.com. A registrar is a company that has been licensed
by ICANN to register domain names for the public. DPW Enterprises
currently works with dotster, an ICANN-accredited registrar,
to process domain name registrations.
ICANN stands for The Internet Corporation for Assigned Names and Numbers. It
is a non-profit organization composed of various stakeholders in the Internet
space and governs domain name registrations.
[return to domain name questions] [main index] Dotster is the domain name registrar DPW Enterprises
has partnered with to process domain name registrations.
On the Whois record for your domain name, Dotster will be
listed as the domain name registrar.
[return to domain name questions] [main index] How do I FTP or upload my website to my account? In order to upload a website, you must have a Web hosting plan with DPW Enterprises. If you have only domain name registration service with DPW Enterprises, you cannot publish a website. If you need to set up a Web hosting plan, you can do so easily from www.dpwenterprises.com. [return to domain name questions] [main index] Can I upgrade to Web hosting and other services offered by DPW Enterprises? Whenever your needs change, you can
easily upgrade from "domain name registration only" to
Web hosting or any of DPW Enterprises's other services.
If you are ready
to create a website and get it online, you can easily obtain
one of DPW Enterprises's many Web hosting plans.
To upgrade to Web hosting plans, browse the different plan options at www.dpwenterprises.com. Once you've decided on the plan that's right for you, purchase the plan. [return to domain name questions] [main index] Do I get phone support if I only have domain name registration with DPW Enterprises? Phone support is not available with domain
name registration only. However, you can contact DPW Enterprises's
Support team 24 hours a day, 7 days a week via email at support@DPW Enterprises.com.
[return to domain name questions] [main index] How can I change my name servers? If you registered your domain name
with DPW Enterprises and plan on using our Web hosting
services, you do not need
to modify any name server information. However, if you plan
on using a third-party hosting provider, you may be asked
to change your name servers or DNS information associated
with your domain. Login into your account at your registrar
and change the name servers. Our name servers for hosting
are NS1.REFHOST.NET and NS2.REFHOST.NET
and
NS1.NAMERESOLVE.NET
and NS2.NAMERESOLVE.NET
for parking your domain.
[return to domain name questions] [main index] How do I add email accounts to my domain name? Please contact us for further information at support@dpwenterprises.com What
is FTP? FTP stands for File Transfer Protocol. It is a protocol that enables you to transfer files between computers on the Internet. FTP is most commonly used to transfer Web page files from an individual’s computer to the Web server hosting the website. You can also use FTP to download files from a website to your own computer. [return to publishing your website index] [main index] What tools can I use to transfer my files? There are a number of tools you can use to
FTP files. DPW Enterprises provides a free FTP client, WS_FTP.
There are also a number of third-party FTP applications that you can use. Many HTML editors have built in FTP capabilities such as FrontPage, Dreamweaver and Netscape's Composer. [return to publishing your website index] [main index] Can I upload my files at any time?Yes. DPW Enterprises provides you unlimited FTP access to your account 24 hours a day, 365 days a year, allowing you to set up, change or maintain your website at any time. [return to publishing your website index] [main index] What information do I need to connect to my website via FTP? In order to connect to your website and transfer files via FTP, you will need the following information:
[return to publishing your website index] [main index] What information do I need to connect to my website using Microsoft FrontPage or Dreamweaver? To upload your site using FrontPage or Dreamweaver, you will need:
I’ve been denied access to my site. What is the problem? There are a number of reasons that you may
be unable to access your root directory via FTP. Make sure
that:
If you are still having difficulty connecting, contact support at support@DPW Enterprises.com and inform them of the program you are using, the settings and the exact error message you are receiving. Yes. File names should not include spaces,
special characters or punctuation marks other than underscores
(file_name.php) and the period between the file name and
the extension (filename.php). In UNIX, file names are case-sensitive.
That means that a file named fun.php and Fun.php are
two different files because of the capitol "F" in
the second filename. Also make sure that you are using
the correct
extensions. For
example,
.php,
.php.
[return to publishing your website index] [main index] The steps you need to take to upload
your files depends upon what tool you are using. DPW Enterprises's
Free FTP Client Manual provides detailed steps for uploading
files.
When using FTP to upload text files, be sure to upload as “ascii” files. When you transfer image files (.jpg or .gif files), be sure to upload as “binary” files. [return to publishing your website index] [main index] Your FTP client will put all of your files in your root directory. This is your “Web” directory. [return to publishing your website index] [main index] Yes. You can set up sub-directories
within your /www directory. Setting up sub-directories
makes it
easier for you to organize and maintain your files. For
example, many people create a sub-directory named “images” to
hold all of their image files. If you use sub-directories,
be sure to reference the correct directory path when using
images and links and to upload files to the correct directory.
Your home (default) page is the page that
first displays when someone types your domain name in a browser.
Your default page should be named one of the following:
• index.phpFor example, when a visitor types http://www.sampledomain.com the page that actually displays may be http://www.sampledomain.com/index.php. The default page must be located in the /www, or “Web,” directory. [return to publishing your website index] [main index] My links are not working. What is wrong? Make sure that you have specified the
correct file path, especially if you are using sub-directories.
Your
links should not refer to a physical location on your computer’s
hard drive, such as the a: or c: drive.
You should also be sure that you are using the correct file names and that you have uploaded all of the referenced files to the correct directory. [return to publishing your website index] [main index] My images are not showing up. What is wrong? First you should verify that you have uploaded all of the images files in binary format and have placed them in the correct directory. If you have done this, then the problem most likely has to do with the path to the image file you used in your HTML code (the src attribute of the <image> tag). Finally, check that the file name is correct and that you have used the correct extension (typically, .gif or .jpg). What is shared hosting? Shared hosting means that there are several websites sharing the same hard drive on the same server. Dedicated hosting means that your website is the only site on that particular hard drive. Dedicated server hosting means that your website is the only website on the web server. Obviously, the more hardware resources dedicated to your website, the higher the cost. Shared hosting is fine for most businesses. A control panel is an administrative interface for configuring a website. What is SSL? Do you offer SSL? SSL stand for Secure Sockets Layer and is a method of encrypting data on the internet. All payment gateways use SSL to protect financial data. Whether or not you will need SSL depends on who handles your credit card processing. Most of the time you won't need it. But id you do, we offer it for $25/year. Contact us for further information. What do I need to use DPW Enterprises's Web hosting services? All you need to use DPW Enterprises's Web hosting
services is a computer with a browser and a connection to
the Internet.
[return to website hosting index] [main index] Does DPW Enterprises provide Internet service? No. DPW Enterprises is not an Internet Service
Provider (ISP). An ISP provides a connection to the Internet
via dial-up,
digital cable or DSL. DPW Enterprises is a Web hosting provider
and provides Web servers on which you can place your website files for
people to access via the Internet. To use DPW Enterprises's
Web hosting services, you must have an Internet connection.
[return to website hosting index] [main index] Do I need any special software? DPW
Enterprises provides a free FTP tool you can use to upload
your files and we provide links to free HTML editors that
you can use to create your web pages. So, as long as you
have a browser and an Internet connection, you can get your
website
up and running. Of course, you can
use your own FTP and HTML applications if
you like.
[return to website hosting index] [main index] Once I place my order, how long does it take to get my site up and running? Once you place your order and your payment
is processed, you can upload your site within 24 to 48 hours.
It usually takes that long for your domain name to propagate
throughout the Internet.
[return to website hosting index] [main index] What platforms or operating systems does DPW Enterprises use? DPW Enterprises offers the Linux platforms.
Our Linux platforms run Apache Web server software. We are
looking into the possibility of offering a windows platform
in the future.
[return to website hosting index] [main index] If I use Microsoft Windows at home, can I still host my site on a Linux platform? In most cases it does not matter if you
are using a different operating system at home or work.
For example,
you could use a Microsoft® Windows® XP system running
Dreamweaver® to design your site and then upload it to
your Linux Web server without any problems. [return to website hosting index] [main index] Can I Use Microsoft FrontPage to Create My website if I host it on a Linux platform? Yes, we can enable FrontPage extensions on your website so you can use FrontPage to create your website. [return to website hosting index] [main index] Does DPW Enterprises offer 24-hour support? Yes. DPW Enterprises's 24/7 email support
to assist you with any problems you have. While we also
offer telephone support during normal business hours, we
find email support to be more efficient because it guarantees
that the person who can solve your problem gets your request
initially instead of someone taking your name so the correct
person can call you back when they are available.
[return to website hosting index] [main index] Can I access my site at any time to make changes? Yes. You can access your website files
at any time to upload files or make changes. You can use
any FTP client or Web development tool such
as Dreamweaver. Any changes you make to your site will take
effect immediately.
[return to website hosting index] [main index] DPW Enterprises provides a Web-based control panel that you can use to manage your website administration functions and setup email accounts. [return to website hosting index] [main index] Do I get Email accounts associated with my website? DPW Enterprises also provides a Web-based email server that enables you to send and receive email using the format username@yourdomain.com (or whatever extension you have). However, since we start you out with 50MB of disk space but will provide as much disk space as you need up to 1000 MB at no additional charge, we do not allow you to store your email on the web server. It's actually more convenient for you to forward all of your web based email accounts to your personal email account or accounts. If you need assistance setting up a free email account, contact our technical support at support@dpwenterprises.com for assistance. [return to website hosting index] [main index] Does DPW Enterprises support Microsoft FrontPage? Microsoft FrontPage provides users with a What You See is What You Get (WYSIWYG) HTML editor and includes a publish feature that enables users to transfer files to and from the Web server. FrontPage also supports advanced features such guest books and hit counters. All of DPW Enterprises's plans support Microsoft FrontPage and Microsoft FrontPage Server Extensions. [return to website hosting index] [main index] What database solutions does DPW Enterprises offer? DPW Enterprises offers
MySQL,
an open source relational database management system that
utilizes the SQL database language. It is a multi-user, multi-threaded
database server that provides speed, robustness and ease-of-use.
DPW Enterprises's MySQL databases are hosted on a dedicated
MySQL server to ensure better database processing and faster
performance. There is an additional $25 per year charge for
the dedicated server.
[return to website hosting index] [main index] What type of data center does DPW Enterprises have? Is it secure? Our state-of-the-art data center is strategically
located in area of low or no occurrence of natural disasters
and hubs of the Internet backbone.
DPW Enterprises data center includes fully redundant and diverse connections
to the Internet backbone through multiple OC-3s and GigE connections
to each of our international locations. This ensures the fastest and
the most reliable connectivity service to our hosting customers.
The constant climate control is accomplished with computer controlled HVAC systems with back-up systems on stand-by. The power is routed through backup gas powered generators for protection against power failures and interruptions. The data center is under constant watch by our dedicated systems and network engineering team members who work together to ensure smooth and hassle-free 24x7 operation of our customers' websites. For further details see Data Center Information. [return to website hosting index] [main index] Will DPW Enterprises help design my website? DPW Enterprises provides complete website design services with both custom design based on the customer's specifications and a lower cost alternative for the small business owner of specialized web site designs targeted at specific industries. We also provide low cost training so that you can maintain your own website after we design it and we provide maintenance services if you want us to maintain your site. See site maintenance for more information. [return to website hosting index] [main index] What is DPW Enterprises's policy on upgrading software that comes with my Hosting plan? You probably have some experience with upgrading software. If so, you are probably also aware of some of the pitfalls involved with such upgrades. As we are responsible for the reliability and stability of thousands of websites and email systems, we are very careful when it comes to modifying our software. As a matter of policy, we do not roll out any changes until they have been subjected to our extensive internal testing for at least several months. Also, we believe that it's wise to let the new release stabilize for several months, rather than roll out the changes immediately. Of course, there are some exceptions to this. When new security holes are identified and new patches released to fix them, we generally apply those patches right away. [return to website hosting index] [main index] What is SSI (server side includes)? Server side includes are anything that acts as a navigation device as well as other common programs. For example the link to this question from the Web Hosting Questions index is a server side include. [return to website hosting index] [main index] What are password protected directories? A password protected directory is a folder you created on the web server that requires someone to enter a username and password to access the folder.You can use passwords to protect data or create a members only area of the website. [return to website hosting index] [main index] Why do you only support email forwarding? We only support email forwarding because we give as much hard disk space as you need for your website at no additional charge up to 1,000MB. Email consumes a lot of disk space especially if there are attachments. Add to that the fact that many people never delete the emails they receive, allowing you to store your emails on the server would require us to charge everyone more. We don't think that's fair, so we don't allow it. Since there are excellent free email services such as yahoo and hotmail, most people find getting all of their email in one account is more convenient than having to log into several different accounts or different email services. [return to website hosting index] [main index] Just let us know if you get a message that you are out of space or when your local copy of your website is approaching your space limit and we will increase your space allotment. [return to website hosting index] [main index] Do you backup and restore my files? We back up your website data but we do not provide restore services to your computers since there is always a copy of your website available to you on the web server. If you accidentally delete a file on your local computer, all you need to do is copy it off the web server. You should also backup the data yourself. A good practice is to keep the latest version of your website on the machine where the website is developed and maintained. You should also make an off line copy (on a CD, DVD or separate hard drive) and update it after every major revision. You put a lot of time, effort and money into developing your website. Make sure you back it up. [return to website hosting index] [main index] Do you offer an uptime guarantee? Our data center has provided 100% availability and better than 99.9% uptime including scheduled maintenance downtime over the past six years. We have a state of the art have a data center with gas powered generators, multiple connections to the internet, etc. Click here for more information on our data center. [return to website hosting index] [main index] Yes, we do support javascript. [return to website hosting index] [main index] No, we don't support java applets since they require special software running on the server and most website owners don't need this service . [return to website hosting index] [main index] Can I lease my web space to others? DPW Enterprises does not allow subleasing www.yourcompany.com web space to other clients. Our web plans are for single users only. Can I host adult content on your servers? No, you can't. Please see Hosting-Acceptable Use Policy for further restrictions. Click Here for an adult website hosting company. How can you offer so much web space and bandwidth at your low prices? We have found that majority of people are not going to need a great deal of storage or bandwidth. Research shows the average web site is only 25MB. It all works out in the end, the people with small web sites are not over charged and the people with large web sites get a great deal for their money. Both see the benefits of using DPW Enterprises. [return to website hosting index] [main index] What
is a CGI script? Common Gateway Interface (CGI) is a standard
method of transmitting information between an application
and a Web server. CGI scripts are used to supplement basic
HTML pages by making your Web site more interactive and functional.
You can program many useful features in CGI scripts, such
as hit counters, guest books, order forms and message boards.
CGI is an alternative to Microsoft Active Server Pages (ASP).
[return to cgi and php index] [main index] Does DPW Enterprises support CGI scripts? All of DPW Enterprises's hosting plans support
CGI scripts and provide you with your own CGI bin in which
you
can place
your CGI scripts. The autoresponder scripts are already installed
and configured for your domain name and are ready to run
when you first log in.
[return to cgi and php index] [main index] What is a CGI bin? What is it used for? The CGI bin is the directory where all of
your CGI scripts are stored. Scripts are stored in this directory
so that the Web server will know to execute these scripts
instead of just displaying them in a browser. This directory
has executable permissions, while all of your other directories
should remain non-executable.
With your own local CGI bin directory, you can store custom CGI scripts that you have written yourself or found elsewhere on the Web. The path to the cgi-bin directory is domainname/cgi-bin. [return to cgi and php index] [main index] What languages can I use to write my CGI scripts and programs? Your site comes with Perl 5.005 which is
located at: - /usr/bin/perl All Perl scripts that you install on your site will
need to know this
location. [return to cgi and php index] [main index] Can I install my own CGI scripts and programs? Yes. You can upload your own CGI scripts
to your local /cgi-bin directory.
The path to the cgi-bin is domainname/cgi-bin.
[return to cgi and php index] [main index] What CGI scripts are available to me? Your website comes with a pre-installed unlimited autoresponder script. Others may be added in the future. You can also install any that you find free or purchase on the internet. [return to cgi and php index] [main index] My script needs to use sendmail? How do I do that? Your site comes with the facility to use sendmail. All you need to do is add the path to your script. The path to sendmail is - /usr/sbin/sendmail. PHP, also known as PHP: Hypertext Preprocessor,
is an open-source scripting language and interpreter. It
is used primarily on UNIX Web servers to create interactive
and customized Web pages and is an alternative to Microsoft
Active Server Page (ASP) technology.
When PHP script is embedded within a web page, the Web server calls PHP to interpret and perform the operations specified in the PHP script. web pages with embedded PHP script can use the file extensions .php, .php4 or .phtml (if you have added this mime-type). For simplicity,".php" to refer to all PHP-based web pages. [return to cgi and php index] [main index] Does DPW Enterprises support PHP? PHP version 4 is included in all of our hosting plans. [return to cgi and php index] [main index] What is a php.ini file? Can I use one? A php.ini file gives you greater control
over the PHP environment and the way PHP runs. It enables
you to override specific
settings and modify the way PHP is built on the server in
order to meet your own specifications.
You can configure your own php.ini file and upload it to your cgi-bin directory. If you do this, you should be sure that the version of the php.ini file is compatible with the version of PHP that is running. [return to cgi and php index] [main index] Where should I upload my PHP files? You can upload your .php files to any directory
other than the cgi-bin directory. PHP files uploaded to and
called from the cgi-bin directory will produce an internal
server error. Only the PHP binary should be stored in the
cgi-bin directory.
[return to cgi and php index] [main index] PHP and MySQL are not working. What is wrong? PHP is compiled by default
with MySQL support. One common error with PHP and MySQL
results when you attempt
to connect to your databases using the host name "localhost." Because
your database is stored on a remote database server, using "localhost" causes
errors.
[return to cgi and php index] [main index] What Are Templates? What Are Templates? [return to web design index] [main index] Why Would I Want To Use A Template? [return to web design index] [main index] What Do You Mean By Custom Template? [return to web design index] [main index] Why Do You Create Custom Templates? [return to web design index] [main index] What About A Company Logo? [return to web design index] [main index] How Big Can My Website Or Online Newsletter
be? [return to web design index] [main index] How Do I Change The Content Of My Website or
Newsletter? [return to web design index] [main index] Do You Provide Content Editing Services? [return to web design index] [main index] Who Provides The Content For My Website
or Newsletter? [return to web design index] [main index] Exactly What is Online Newsletter Hosting? Exactly What is Online Newsletter Hosting? [return to newsletter hosting index] [main index] How Does Newsletter Hosting Differ From Website Hosting? The major difference is that you do not have a separate domain name for your newsletter. You are assigned a sub-domain name within our domain to differentiate you from our other newsletter hosting customers. Your sub-domain name will be in the form of yournewslettername.dpwenterprises.com. In this way you will not be violating the rules from a parent company that doesn't allow you to have your own website nor will you have to purchase a domain name. [return to newsletter hosting index] [main index] Why Would You Need An Online
Newsletter? [return to newsletter hosting index] [main index] What Is The Difference Between
A Domain Name And A Sub-Domain Name? If I want to telephone John R. Smith and I know what town he lives in, I can look him up in the telephone book to get his phone number. Unlike our given names, an internet domain is unique. There is only one on the entire internet. When you type in a URL (www.domainname.xxx) in the address bar of a web browser, your computer send that to a special server a called Domain Name Server (DNS). A DNS server's only function is to look up the domain name in the URLs and translate it into the numerical network address and send that back to the computer that requested the information. Every website's domain name is registered with two DNS servers. All Internet DNS servers talk to other DNS servers and share domain name information so anyone, anywhere in the world can find a website by typing the URL in a web browser. A sub-domain name is just a folder on a website with a registered domain name. The person using the sub-domain name only has access to the folder assigned to them and no administration rights so they have no control over the website configuration. They are just renting storage space on the server. Can My Customers Read Old Newsletters On-Line? [return to newsletter hosting index] [main index] My Parent Company Doesn't Allow
Me To Have A Website. Isn't An Online Newsletter The Same
As a Website? [return to newsletter hosting index] [main index] How Do My Subscribers Know When
To Read The Newsletter? [return to newsletter hosting index] [main index] Do you offer a money back guarantee? Do you offer a money back guarantee? Yes, for hosting we offer a 100% 30-day satisfaction money-back guarantee. Please check our Refund Policy for refund information for other services. [return to general index] [main index] When does my first 30 days start? Your 30-days starts as soon as your credit card payment is approved and processed. [return to general index] [main index] No, there are no hidden fees. Of course, we do offer additional services that you can purchase. [return to general index] [main index] Do you have a referral program if I refer my friends? We do not have an official affiliate program yet, but we do pay a 10% commission on all customers that you refer to us. Just make sure they tell us you referred them to us. We hope to have an automated affiliate program in place in the near future. [return to general index] [main index] Do you provide Cron or ssh access? No, we do not allow cron or ssh access to our servers. [return to general index] [main index] UNIX, Linux (a UNIX-based operating system) and Windows are server operating system platforms used for web servers. Our servers use the Sun Colbalt version of the UNIX operating system. Apache is web server module that runs on UNIX and Linux platforms to create the actual web server environment where we host our websites. [return to general index] [main index] A hyperlink is an HTML instruction that tells a web browser what page to go to when a user clicks on the link. [return to general index] [main index] Keywords are used by internet search engines to index websites. [return to general index] [main index] Metatags are HTML components that provide information and instructions for search engine "spyders" and "robots" so they can correctly index a web page. [return to general index] [main index] There are two types of autoresponders, email and unlimited. An unlimited autoresponder is a software program that usually runs on a website that allows the site owner to create forms for a visitor to fill out so they can get something from the website such as a newsletter subscription, a free download, etc. After the user gives his email address, the autoresponder software will send an email message or series of messages spaced out of several days to the user. Unlimited autoresponders are the primary method used to build opt-in email lists for internet businesses. An email autoresponder requires that a visitor send an email to the address of the autoresponder. It will then send a message or series of messages to the visitor. [return to general index] [main index] PDF is a electronic document format created by Adobe for the Acrobat program to display and store documents on web servers. Adobe provides both a free acrobat reader for your computer to read PDF documents without having to be connected to the internet and a free web-browser plug-in so you can read PDF documents online. PDF is a common format used for ebooks. [return to general index] [main index] PKzip and Winzip are data compression programs that can reduce the size of a single file or multiple files and out put them to a single .zip file to make it easier to store or download data on the internet. [return to general index] [main index] FLASH is software created ny Macromedia that allow the creation of animated movie like files that can be displayed on web pages. [return to general index] [main index] What are the benefits of using a Web editor? What exactly does an editor do? Does DPW Enterprises provide any additional editing services? What are the benefits of using a Web editor? Authors are often too close to their work to see mistakes, and if one person is responsible for writing, editing and publishing it can be easy for errors to be missed. An editor can:
[return to content editingl index] [main index] What exactly does an editor do? Once you have provided draft text we will: Review your content line by line, checking for
grammar, spelling, punctuation, style, readability,
organization—the works, and make notations on
each page. [return to content editingl index] [main index] Does DPW Enterprises provide any additional editing services? Yes, we will also provide the following services at no additional charge:
[return to content editing index] [main index] Why should I use DPW Enterprises copywriting
services? Why should I use DPW Enterprises copywriting services? Our focus is on high-quality content.We provide specialized online writing and editing services, writing great content for your site from scratch or crafting your existing content until we get your message right. In today's fiercely competitive global marketplace, we get you professionally crafted communications that actually works! [return to copywriting index] [main index] Why is copywriting important to a website? On the Internet, Content Is King! To transform clicks into clients, your site content should have meaningful substance that is well written. Your content has to express your product or service in an accurate, clear and enticing manner. A clear, concise and easily understood message is the best way to get your website viewers to do what you want them to. [return to copywriting index] [main index] How will you create the content for my site? Creating content involves determining what to say and then how to say it.that is why we have you fill out a questionnaire before we talk to you. Then when we talk, we identify your target customer, highlight your USP(unique selling proposition) and then go to work crafting unique content for you. [return to copywriting index] [main index] What's the typical turnaround time for your services? Turnaround time varies depending on many factors, including the time it takes for you to answer our preliminary questionnaire. Turnaround can be anywhere from a few days to a a couple of weeks depending on what you need us to do. [return to copywriting index] [main index] What is Document Conversion? The term document conversion refers to the process of creating a digitized image from another format such as paper or the format from a software applications such as Microsoft Word or Excel. Although we can convert almost any type of document, we usually convert documents from one digital format to another digital format for use on the internet or to be sent to a commercial printer. [return to document conversion index] [main index] John Warnock, Co-founder and CEO of Adobe Systems, Inc. defined the Adobe Acrobat Portable Document Format: "PDF is an extensible form of paper, a hypermedia that is device independent, platform independent, color consistent and it is the best universal transmission media for creative and intellectual assets." [return to document conversion index] [main index] Since no one application can convert all digital formats, we have several different commercial application that are used to convert document formats. We open your document in one of the applications that support both the original and desired format and then convert it to the desired format. When the conversion process is completed, we save the document in the new format. [return to document conversion index] [main index] What file formats do you support? We can convert all of the following formats:
[return to document conversion index] [main index] What kind of graphic design services do you
provide? |